I noticed that most of the one star reviews are left by people more concerned with the price tag of the surgery than the actual surgery. Not trying to throw shade. Everyone has their reasons. <br><br>Surgery is risky. This surgery is no exception. I was well aware of every horrible possibility. My reasoning was, I would rather pay a little extra and have someone as accomplished as Dr. Ellis is, who is a pioneer in this field with excellent credentials operating on me rather than get a heavy discount somewhere else and go blind in a few years. <br><br>I don't regret my decision as the successful surgery was followed by 9 months of free eye exams from which I no longer need as I now have 20/20 vision.<br><br>I actually went in for a Lasik consultation and was approved but Dr. Ellis double checked my file and decided the day of the surgery that PRK would be even less risk for me. Before the surgery, they make you watch an informational video on all the risks and you get to speak with the consultant one last time before the surgery and he was very upfront about everything. He told me that Dr. Ellis would prefer I do the PRK and went over the differences with me (I was already aware) and that he WON'T be charging me the difference. He just wanted me to have a higher chance of success. <br>I appreciated that level of honesty and it's reassuring to know that he just wants a successful surgery for you, and not just to save time or take your money. <br><br>The staff was friendly and professional.<br>The doctors were excellent.<br>The consultation was upfront and honest. No surprise prices.<br>The PRK surgery was a success. <br><br>I can't find anything negative to say except for; <br>Thank you for making my eyesight perfect!
11/15/19 Update:<br>It has been almost 10 years since my Dr. Ellis performed my Epi-Lasik eye surgery. I am happy to report that I still have 20/20 vision in both eyes, with no long term post operative complications. I've been very pleased with my results, and have referred several friends to Dr. Ellis for Lasik eye surgery.
I've had a fantastic experience at Ellis Eye. I received my Lasix surgery over a year ago. I recently followed up at the office when I had an issue, and I felt extremely supported every step of the way. <br><br>Dr Chang (female) went above and beyond by not only caring for me very thoroughly in the office, but by later following up with additional information she had researched after my visit. <br><br>Marleny, the fabulous nurse in the office, also went above and beyond by not only calling several pharmacies near my home (and being on hold for several minutes with each call) until she confirmed one had the medication I needed, but by also following up the next day to ensure that I received a call from the pharmacy confirming the medication was ready for pick up prior I departures on a business trip to Washington DC. The professionalism, friendliness, and level of care I received and continue to receive at the San Jose office is stellar and I highly recommend their services.<br><br>Additionally, I cannot express enough gratitude and appreciation for Marleny, what a fabulously kind and committed human being...she truly has a gift for helping one feel safe, comfortable, and cared for!
This is an updated review 2yrs post surgery. I have no complaints, it's all wonderful. The follow up appointments lasted for a year. I would recommend this this procedure at this location, I would however still take the precautions to remove the contact lenses 2 weeks prior to the surgery.
Ellis Eye surgery have been great for the past 14 years... Staff is very friendly and caring... Dr Ellis himself is a great surgeon