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For more information about a position or to apply please email your cover letter and resume to admin@elliseye.com. Please note the position you are inquiring about in the subject line.

For any questions, please call 1.800.SEE.SHARP (1.800.733.7427) or our El Cerrito office at 510.525.2600, or fill out the form at the bottom of the page.


Optometrist (OD) for busy LASIK practice in San Francisco

We are looking for an optometrist for a busy ophthalmology practice. We are an established refractive surgery center in the Bay Area. This is an excellent opportunity for an optometrist who is interested in practicing full-scope optometry in the LASIK industry.

Requirements:

  • Strong patient interviewing and counseling skills
  • Competence in refraction, topography, and other eye-diagnostic equipment
  • Competence inpatient care and urgent care
  • Comprehensive eye exams and general ophthalmology care
  • Provides the pre and post-operative LASIK/PRK examinations, evaluations, and patient care
  • Provides pre and post-operative examinations for cataract surgery
  • Experience with Refractive Surgery Center a plus
  • Familiar with standard concepts, practices, and procedures within a particular field
  • Relies on experience and judgment to plan and accomplish goals
  • A wide degree of creativity and latitude is expected
  • Bilingual Spanish/English a plus

We offer a competitive salary and an excellent benefits package. Schedule to be discussed.


Optometrist (OD) for busy LASIK practice in Roseville

We are looking for an optometrist for a busy ophthalmology practice. We are an established refractive surgery center in the Bay Area. This is an excellent opportunity for an optometrist who is interested in practicing full-scope optometry in the LASIK industry.

Requirements:

  • Strong patient interviewing and counseling skills
  • Competence in refraction, topography, and other eye diagnostic equipment
  • Competence inpatient care and urgent care
  • Comprehensive eye exams and general ophthalmology care
  • Provides the pre and post-operative LASIK/PRK examinations, evaluations, and patient care
  • Provides pre and post-operative examinations for cataract surgery
  • Experience with Refractive Surgery Center a plus
  • Familiar with standard concepts, practices, and procedures within a particular field
  • Relies on experience and judgment to plan and accomplish goals
  • A wide degree of creativity and latitude is expected
  • Bilingual Spanish/English a plus

We offer a competitive salary and an excellent benefits package. Schedule to be discussed.


Patient Counselor/Events Coordinator – Full Time (San Francisco/Bay Area) – Bilingual

Compensation: Salary based on experienced

Busy Ophthalmology practice specialized in LASIK surgery seeking a highly motivated person with great interpersonal skills, reliable, organized, and dependable and a team player. As a well-known established leader in the LASIK surgery field, Ellis Eye & Laser Medical Center is looking for a well-groomed, responsible, and positive individual to educate our patients about the benefits of this life-changing surgical procedure.

We require a minimum of five years’ experience in sales and direct selling positions preferably in the medical environment. As a Patient Counselor, you will be educating patients who are interested in LASIK, Cataract and Ptygerium scheduling their surgeries. The counselor prepares the surgery schedules, maintains files, and ensures effective communication with team members to keep a consistent flow throughout the department.

Auxiliary duties may also include obtaining necessary patient history and payment information for procedures, providing a comfortable environment for patients as well as prior authorizations, pre, and post-op instruction. Candidates will preferably have a background in surgery/clinical consultations and have great communication skills that ensure effective education and be willing to answer patient questions. You may cross-train as Events Manager with various responsibilities and must be able to work flexible schedule working between 8-5 pm Monday to Saturdays. During the summer months, the weekend schedule will apply.

We’re looking for an individual with past Ophthalmology/Optical experience and would prefer bilingual (English/Spanish). Willing to travel to six Bay Area locations. Must be detail-oriented, with the ability to multi-task. The position requires a bright and resourceful individual with strong written and communication skills.

Job duties include but are not limited to:

  • Achieve monthly revenue goals
  • Prepares all paperwork and explain each document to the patient and discuss financing/payment options to patients. Excellent communication, presentation, and listening skills are a must. Need to have good computer skills.
  • Counsels all patients explaining the benefits of LASIK surgery
  • Schedule all surgeries, pre-op and post-op visits
  • Coordinate the surgery schedule with satellite offices and should know how to manage busy situations and stay organized.
  • Bring a positive attitude every day to share with staff and patients and work well in teams and have a team player attitude. Willing to adapt to an ever-changing environment and be will to learn.
  • Develop relationships with potential patients
  • Work closely with Patient Services team to coordinate daily schedules and confirmations
  • Maintain primary relationship with patients and provide accurate information
  • Prefer previous background in a health facility, medical or ophthalmology is a plus.
  • Develop recommendations to improve the exams completion and conversion processes
  • Utilize all different databases to help patients get approval for financing their surgeries

Requirements:

  • Excellent communicator, professional appearance, solid work history. English and Spanish (required).
  • Some background in medical counseling/education/public relations or marketing. Strong organization skills and ability to work both independently and as part of a team.
  • Detail orientated, reliable, and motivated Patient Counselor representative who is able to multi-task in a fast-paced, high volume work environment.
  • Training will be provided for counseling.

Ellis Eye & Laser Medical Center is recognized as one of the Bay Area’s top LASIK practices. Besides a competitive salary, we do offer our full-time staff a comprehensive benefits package and am looking for a positive attitude with a can-do work ethic. We have six locations providing a wide range of services including LASIK, Cataract and Pterygium procedures.


LASIK Ambassador – Patient Services and Event Manager – Bilingual

We are currently seeking a qualified, high energy patient relationship candidate to work in a fast-paced ophthalmology practice t to manage patient relations for Ellis Eye & Laser Medical Center.

As a LASIK Ambassador, you must be a self-motivated, detail orientated, computer savvy, mature, reliable and hard-work professional who needs minimal supervision and who has a caring and friendly personality. You must enjoy a challenge, be flexible with your work schedule, be available over weekends (festivals) and contribute to a creative marketing team. You must enjoy a challenging, multi-faceted work environment and willing to travel to our six bay area offices. You should enjoy working with prospective patients and have worked in an office managing staff.

Patient care and management is our highest priority and the candidate must maintain a friendly attitude, possess exceptional communication skills and present a mature confident professional demeanor.

Qualifications:

  • Bilingual (English and Spanish) required
  • Excellent verbal and written communication skills with previous call center experience
  • Excellent computer skills and office software (Excel and Word)
  • Knowledge of medical terminology and protocol a plus
  • Strong computer scheduling experience
  • Previous experience with customer relationship management database
  • Meet/exceed daily dial expectations
  • At least 5 years of work experience, preferably as a sales telemarketing or customer relations
  • Accurate data entry, organized and detailed orientated
  • Ability to work on weekends and manage other marketing team members at weekend events
  • Ability to achieve a monthly common goal
  • Knowledge of proper telephone etiquette
  • Receive and answer prospective patient inquiries
  • Qualify leads by clearly understanding the types of services offered
  • Be a quick learner and know excel and database management
  • Excellent time management and organization skills required
  • Maintain practice’s high standard of care by ensuring a well-groomed and Professional presentation of yourself.
  • Familiarity with financial counseling and patient counseling preferred

Duties include but not limited to:

  • Meet and greet prospective patients at events
  • General medical office Call Center functions
  • Answering very busy multi-phone lines in a warm, cheerful and efficient manner
  • Schedule appointments for LASIK consultation at 6 offices
  • Experience with practice management software required
  • Event management – act as a liaison between on-site event staff
  • Speak directly to patients at the festival about LASIK and schedule their appointments
  • Capture appointment details and input into our CRM on Mondays after events
  • Provide exceptional customer experience and represent the doctors high standard of care
  • Set expectations of what patients can expect at the time of LASIK evaluation.
  • Input prospective patient information and follow up timeously by phone and written form.
  • Ensure a tidy and clean booth environment and experience for patients.
  • Confirm appointments, reschedule all patient’s appointments.

Event Duties and Responsibilities:

  • Everything listed above
  • Liaise with the marketing director and other festival staff to facilitate all elements of the festival programs
  • Transport event elements including but not limited to banners, booth signs, and collateral.
  • Completion of festival reporting and input of leads into the database.
  • Other duties as assigned

Requirements:

  • Must be available on specific weekends on staff schedule and have flexible weekend schedule availability
  • Basic knowledge of and passion for “vision correction” and LASIK initiatives (especially passionate about practice goals and patient satisfaction).
  • Strong communication skills, both oral and written
  • Must be a capable relationship and festival staff member, who has strong organization abilities, and attentive to details and show enthusiasm
  • Comfortable spending prolonged periods on your feet and have reliable transport.
  • Ability to physically maneuver and handle signage and staging assets – lifting boxes
  • No visible tattoos or piercings aside from ear lobes
  • Fluent in English and Spanish
  • Passion for medical practice development preferred – not required
  • Experience with canvassing and events preferred – not afraid to promote LASIK

Experienced Ophthalmic Technician/Supervisor

We are seeking experienced Ophthalmic Technicians for a busy ophthalmology practice with six California locations located in San Francisco, Walnut Creek, San Jose, Corte Madera, El Cerrito, San Jose, and Roseville. We are an established refractive surgery center and a leader in our field and we have six OD’s, six locations and are looking to expand our tech staff. Our surgeon specializes in LASIK, Cataract and Pterygium procedures.

We are seeking a technician/supervisor who is dynamic and focused on providing the best in patient care and who thrives on supervising staff and a leader in his field. He/she will be involved in promoting our refractive services. The ideal candidates will also have experience providing cataract surgical assistance and possess a strong desire to help other staff and be able to refract and perform ophthalmic tests and assist in the laser room.

Job responsibilities include:

  • Initiate documentation of patients’ vision correction, and all pertinent ocular findings accurately and in compliance with guidelines.
  • Perform testing to include visual acuity measurement, color vision testing, lensometry, keratometry, testing pupil function, tonometry, orbscan and other patient services as requested by the ophthalmologist. Administer topical ophthalmic and oral medications at the direction of the physician.
  • Assist with minor surgical procedures and laser treatments in the office. Inventory and maintain surgical instruments in accordance with OSHA standards. Remove and apply dressings as directed.
  • Educate patients regarding the administration of medications, and pre-post-operative instructions as directed by the physician. Complete requests for prescription refills as authorized by physicians with full documentation in the patient chart.
  • Inventory and maintain medications and medical supplies.
  • Open and close exam lanes daily, ensuring that equipment is cleaned and disinfected in an appropriate manner, battery-powered instruments are seated properly in recharge wells, slit lamps and projectors are switched off and are under covers. Assist with the maintenance of clinical examination equipment.
  • Perform other related duties as assigned under the guidance of the supervisor

Requirements:

  • Outstanding interpersonal skills as well as a neat and professional appearance.
  • At least 5 years of specialized ophthalmic experience.
  • Candidate should have strong patient interviewing and counseling skills, topography, and other eye diagnostic equipment, patient care and urgent care for LASIK, Cataract, and Pterygium.
  • JCAPO Certification a plus but not necessary.
  • Spanish speaking a plus but not necessary.
  • Willingness to travel and flexible schedule.

This is an excellent opportunity to join an exciting and professional medical team and to provide encouraging and life-changing services to our patients.

*Degree of supervision (i.e., direct, indirect), independence, and discretion: Position requires a great deal of initiative and the flexibility to handle multiple tasks simultaneously. Employee must maintain patient confidentiality.


Medical Receptionist for LASIK Practice (bi-lingual) (San Jose & Gilroy Offices)

JOB DESCRIPTION:

  • ** Front desk medical assistant for multiple location medical center – must be bi-lingual and willing to travel to San Jose and or Gilroy. (This is a fulltime position if applicant is willing to travel between these two offices or part time if not willing to travel). Must be bilingual (Spanish/English) as you will be engaging with patients who prefer to speak Spanish.
  • Maintains daily operation of medical front desk office by scheduling patients; performing check-in duties; answering phones; maintaining files.
  • Must be charismatic, extraordinarily friendly, energetic and outgoing, work independently, punctual, able to receive and implement feedback.
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; easing anxiety of patients by providing information as needed.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival. Schedule and confirm patient appointments, surgeries, and consultations.
  • Receive and route messages and documents to appropriate staff.
  • Protects patients’ rights by maintaining confidentiality of personal and financial information. Ensures availability of treatment information by filing and retrieving patient records.
  • Compile and record medical charts, reports, and correspondence. Maintains operations by following policies and procedures; reporting needed changes.
  • Prepare front desk for opening and maintain the waiting area keeping it clean and organized. Answer incoming phones with appropriate greeting.
  • Greet patients as they walk into practice.
  • Create and track and complete encounter forms for all patients. Ensure all charts are property prepared and available prior to day of surgery.
  • File charts daily. Accept, record, process and prepare deposits and payments for the day.
  • Create bank deposit slips and carecredit transactions.
  • Complete cash journal receipts daily.
  • Complete all front desk task before 5pm. Schedule is strictly 8-5pm and prompt arrival is required each day.
  • Reliable transport and excellent work ethic.
  • Requires a high school diploma or its equivalent and 3-7 years of related experience.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Typically reports to a supervisor/office manager. If you want to work hard and with a group of people you like and respect.

Requirements:

You have (1) worked for a medical practice’s front desk for at least 4 years (2) high school certificate or equivalent (3) plus 7 years minimum of employment (4) experience with appointment setting software and Microsoft office suite (4) You are English and Spanish speaking. (5) You are reliable, well groomed, friendly, considerate and professional and have reliable transport.

Schedule: Full Time for San Jose location and Gilroy (prefer if you are willing to work in any of our six Bay Area locations when required and to be available to attend our weekend festival events when necessary) Time: 8-5pm – Monday to Friday and Saturday 8-2pm (5 day work schedule/mileage and or bart will be paid).