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Coronavirus Information

Important Notice to Patients Regarding the Coronavirus Outbreak

Please read our update on the growing spread of the novel coronavirus, COVID-19, and our response, recommendations and commitments to our patients


Please, no visitors.

  • We ask that all companions, including family members, wait outside the office or drop off patients to decrease risk of infection.

We are evaluating all appointment needs

  • We will postpone some appointments until it is safer to reschedule.

We will continue to see new patients.

  • All new patients will be contacted by our patient counselors to answer any questions
  • All new patients will be seen at our 7 locations.

We have changed our policies to decrease patient density.

  • To reduce risk of infection, we have reduced the patient flow during our office hours from 8am to 3.30pm. We will stagger the appointments so that we will have fewer people in the office at any given time. Patients can call us at 1800-SEE-SHARP 24/7 to answer your questions.

All of our non-essential staff members are conducting business offsite.

  • This further reduces the number of people in the office, and therefore the risk of infection.

We will reach out to you directly…

  • …regarding your scheduled surgery appointments, needed follow-ups, and the next steps for your treatment.

Please read our full letter to patients regarding the new patient-safety measures.

If you have any questions or concerns, please call us at 510-525-2600

As things change, we will adjust our policies and practices to respond appropriately to new developments. At the same time, we intend to keep you informed about best infection-control practices and what you need to know to keep yourself and your loved one safe.

Please be sure to follow the recommended infection-control guidelines, which come from the CDC.

How can you limit your exposure to the virus?

The best way to prevent coronavirus disease 2019 (COVID-19) is to avoid being exposed to the virus, which at this time is thought to spread mainly person-to-person. How do you do that?

  • Wash your hands with soap and water – frequently and for at least 20 seconds each time
  • If soap and water are not available, use hand sanitizer that contains at least 60% alcohol
  • Avoid touching your face
  • Maintain “social distancing” between others (about six feet apart)
  • Avoid contact with people who are sick
  • Cover your mouth and nose if you cough or sneeze (and immediately wash or sanitize your hands)

What should you do if you’re sick?

  • Stay home except to get medical care when moderately ill – avoid public areas, transportation, events, etc.
  • If you’re around other ill persons or caring for others, wear a facemask (N95)
  • Cover coughs and sneezes, wash/sanitize hands and clean and disinfect all high-touch surfaces daily
  • Monitor symptoms – seek prompt medical care if symptoms worsen
  • Call your doctor before seeking care, including for appointments scheduled for other reasons
  • Call 911 if you have a medical emergency

Rest assured that we at Ellis Eye & Laser Medical Center are taking this outbreak seriously. We will continue evaluating developments and taking appropriate actions to reduce exposure and keep you up-to-date.