Hear what patients have to say about Ellis Eye and the IQ Laser Vision family!
Theres a reason this place consistently gets 5 stars reviews - their staff is incredibly friendly, patient, and professional, and people get the results they want. I had a good time interacting with everybody from the consultant to the office staff to the doctors. I got SMILE and the procedure was as quick and painless as I expected. It was a little scary of course but Dr. Pham was super calming and made the procedure feel easy. Within 24 hours of the procedure I felt that my vision recovered to 20/20 if not better. 3 days later, I was embarrassingly late to my post-op visit (and arrived after their office hours) due to heavy traffic. Because I was flying out the same night rescheduling wouldve been quite difficult. Despite it being entirely my fault, the office still decided to wait for me, and Dr. Wu who saw me after hours was incredibly understanding and efficient. (Sorry again for making you stay late!) All in, I whole heartedly recommend this place. I think its run by good people who care about their patients.
Im not one to write a review of any kind but I really must tell you about Dr Erica Liu and the staff for the IQ Laser Vision. Making the decision to have Lasik wasnt an easy one for me. Im a cookie cutter kind of girl and one who is not fond of change but from the time booked my consolidation and met with my care team I knew I made the right choice. The day of my procedure Dr Liu took her time to explain everything I may experience and encounter during the procedure Dr Liu never once let me feel alone or just a number to her. Dr Erica Liu is an amazing warm person who is a professional, kind and caring who just loves helping people and she just continues to amaze me. Now as for the staff I could go on talking about them forever so let me just streamline it for you simply the most amazing staff you will ever meet. They all flow together like a well oiled machine delevering professionalism, kindness and respect along the way. You can not go wrong with choosing this company for your eyecare needs.
(Translated by Google) recommend! recommend! recommend! The service attitude is super good! Doctors are very professional!(Original)
I was recommended to IQ LASER VISION by a friend and I wish I had done it sooner. The procedure was quick and painless, as was the initial recovery time. I was able to resume normal activities the very next day.Throughout the whole process, everyone was so friendly and patient, from the office assistants to the eye surgeon. I will be recommending IQ LASER VISION to all my friends and family. Thanks IQLV for correcting mu vision!
I had a virtual consultation with Christine and she provided an overview of my options (LASIK, SMILE, etc) and what to expect for the procedures and what the next steps were. She was friendly, personable and answered all of my questions. She scheduled my pre-op eye exam at the Westminster office as that was my preferred location.On the day of my SMILE procedure I was greeted with a warm welcome when I arrived at the Rowland Heights office. The office is modern and they have the latest machines to test your eyes. The staff are very prompt and friendly. I never had to sit around and wait for a long time. They gave me post-operative instructions on what eye drops I needed to use and that I needed to rest for the rest of the day as soon as possible after the procedure. Dr. Patrick Pham made me feel very comfortable before and during the surgery. He provided instructions prior to the surgery and was vocal throughout the surgery letting me know what was going to happen next. The surgery was quick and painless. I spent the remainder of the day resting my eyes and when I woke up the next day I had clear vision. They prefaced that my vision would be hazy and that would clear up. It's been a couple days since the SMILE procedure and my vision is excellent. I am still getting used to the fact that now I can wake up and see clearly and go to sleep without worrying about removing my contacts. I'm so glad I chose to have the SMILE procedure done. It has been extremely convenient to no longer have to rely on glasses and contact lenses.